Molly has been with Pushpay for over five years and has been instrumental in helping to develop and maintain a smooth customer experience throughout this time. Molly commenced with Pushpay as a Senior Implementation Manager, rapidly rising through Customer Success leading Pushpay’s multi-award winning team as Director of Customer Success, VP of Customer Success and most recently was Chief Customer Officer. She considers the Customer at the heart of every decision and is responsible for creating seamless touch points across the Customer journey. As a member of Pushpay’s Executive Leadership Team since July 2019, Molly has been instrumental in the successful combination of the Pushpay and Church Community Builder businesses and culture during the first 12 months.

Prior to Pushpay, Molly spent over 15 years leading in non-profit organisations and companies of varying size. She was the director of K-12 Education for the Confederated Tribes of Grand Ronde in Oregon, US for seven years, where she was responsible for leading successful programs for Native American youth and families. Molly also owned her own change management consulting business for more than four years where she focused on helping businesses navigate change and accelerate growth.

Molly has been a volunteer and advocate for youth and families in various organisations for more than twenty years and has led in many capacities, including as a board member, coach, youth leader and more. She holds a BS from the University of Oregon. Molly lives with her family in Seattle.