Helpshift is a next generation Digital Customer Service Software company enabling B2C Brands to transform to a Digital First world. The consumer experience is reinvented with Asynchronous Web and Mobile Messaging. Agent productivity dramatically improves with a modern UX, AI and Automations. Bots and Agents seamlessly work together with customers to solve issues faster and drive up CSAT. Helpshift serves over 2B+ users and 400 brands like Microsoft, Target, Square, Comcast Xfinity and Epic Games. Helpshift is backed by Salesforce Ventures, M12, Intel Capital, Cisco, True Ventures, Nexus Venture Partners and Visionnaire Ventures.